Are you looking for a help desk?  Out of all the options out there, I think TremenDesk gives you the most bang for your buck.  Don’t take my word for it though – check out these awesome tutorials I found on their site:

Better Manage User Help Desk Permissions

The TremenDesk hosted help desk application allows you to better control your user’s help desk permissions.  Queue permissions are actually nested under the Tickets Management administrative permission. To grant a user access to all queues, check the Tickets Management checkbox:

How to Blacklist Bad Tickets in Your Help Desk

The TremenDesk all-in-one help desk solution, excel and outperforms the competition when it comes to filtering out junk.  One way it keeps spam and un-wanted tickets at bay is through blacklisting.

User Levels in TremenDesk

I recently got an e-mail from TremenDesk user who wanted to know more about how the user levels are the same, and different – and what is the use for each.  To help you understand the various user types in TremenDesk, check out this list, from the most common, to the most unique.

Get Help Desk Tutorials by E-mail (for Free!)

You can now get e-mail updates when the TremenDesk News site is updated. Enabled today, e-mail newsletters will be sent out once a day when a new post has been made to this site.  This means that every tutorial, tip, or how-to that is posted here will be delivered right into your e-mail inbox.

Replace Your E-mail Mess with TremenDesk

Many people just look at TremenDesk as one of the best stand-alone and fully-featured help desk solutions out there.  Don’t get me wrong, it does that job extremely well, but some of our users have been thinking outside the box and using it in unique and interesting ways.  Need an example?  What about people who use TremenDesk to replace their e-mail system?

TremenDesk is a powerful self-hosted help desk application that is well worth the time and money.  Why?  It’ll cut your costs in half and save you bucketloads of time.  You can try it for free (no credit card needed) at TremenDesk.com.