Help Desk Reviews

Want to try a help desk and can’t afford the risk?  Don’t forget most reliable help desk solutions include a free trial of a minimum of 7 days.  We recommend at least a 30 day free trial so you can test all the resources and features of the help desk you are testing.

When it comes time to purchase a help desk, what discount coupons are available?

We found this code ComeBack60 that gives you a saving of $60 with TremenDesk and this also includes a free 30 day trial.

Visit TremenDesk and mention we sent you!

Lunarpages have a great hosted help desk solution called TremenDesk and it comes with a free 30 day trial. Best part is you are not required to provide any billing or personal information. It really is no strings.

For those of you who have an iPhone, they desk now works with them. Pretty sweet!

Committing to a hosted help desk solution is a big decision and this is the backbone of your customer support reputation.  It is so important to phone or email the web hosts or software providers that you are considering with top questions, prior to spending your hard earned cash.

Here are our top 10 questions for help desk service reps:

1. How long before my Help Desk  is available to use?
2. Why should I choose your company to host my Help Desk?
3. Do you have 24/7 support?
4. Where will my Help Desk be located?
5. Do you provide backups for free?
6. How secure is my Help Desk?
7. What is the contract duration I am committing to?
8. Is there a money back guarantee and how long is it?
9. Will your help desk solution grow as my business grows?
10. How fast is the customer and tech experience?

We recommend TremenDesk by Lunarpages Web Hosting. Call or email them and see how they score with our top 10 questions

Lunarpages Web Hosting released TremenDesk.com last year and by far this is the best online hosted helpdesk we have reviewed.

TremenDesk is idea for the following types of support/communication:

Schools – Communicate with students, parents and teachers, submit assignments etc

Businesses – Customer Support including technical, billing, sales,  and various tiers of support

Best Features:

Speed – Because the desk is hosted on Lunarpages servers the speed an reliability is phenomenal!

Robust – Can handle thousands of users and queues at the same time.

Versatile – Can be used for various business types, various desks.

Affordable - Starting at under $40 per month, the best solution for your business.

Visit TremenDesk.com NOW!