Help desks are not just for online businesses anymore.  Every single day I hear about a new career type, business or organization using help desks in new and unique ways.

Here are three careers out there that you might not think would need a help desk,  but would be helped by it.

Car Dealerships – A car sales man could be helped greatly by using a help desk.  They could take quotes about what type of car a customer wants one on one via a ticket-based system.  With all the customer’s needs in one place – helping them would only take a few minutes.

Movie Rental Store – Could you local movie rental store be helped by a help desk?  Sure!  A movie rental store could easily store information in a help desk system about customers who have overdue movies, or even send out e-mail reminders when the rental needs to be taken back.

Flower Shop – Your corner flower shop (or any small business) could grow by leaps and bounds if they started to use a smart help desk solution.  They could store customer’s likes and dislikes in flowers, or even take requests for certain kinds of flowers.  Notifying them when their flowers they needed have arrived could be taken care of in a help desk ticket very easily. 

Sometimes to grow your business, you have to think outside the box a little.  Online stores and businesses have been using help desk ticket systems for years – how could a help desk system help you?