Help Desk Reviews

The Help Desk Reviews web site has been up for some time, so I thought we might take a look back at some of the most popular posts we have put out for the Web to see.  I am always happy to help people find the right help desk to suit their needs, and I think we have done that really well over the past few months.

• A Better Help Desk Trial!
• History of the Help Desk
• Simple Help Desk Solutions
• Does Your Business Need an IT Help Desk?
• Help Desk Screenshots
• Need a Help Desk?
• Help Desk Ticket Functions
• Review of Running an Effective Help Desk
• Trouble Ticket Solutions
• 3 Awesome Tips for New Small Businesses

As always, your comments are welcomed and appreciated.  What has been your favorite post featured here in the past?

Help desks are not just for online businesses anymore.  Every single day I hear about a new career type, business or organization using help desks in new and unique ways.

Here are three careers out there that you might not think would need a help desk,  but would be helped by it.

Car Dealerships – A car sales man could be helped greatly by using a help desk.  They could take quotes about what type of car a customer wants one on one via a ticket-based system.  With all the customer’s needs in one place – helping them would only take a few minutes.

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Wouldn’t you like to know how to run a more effective help desk environment?  In the book, Running an Effective Help Desk, Barbara Czegel will guide you through the steps you need to take to get this done. 

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