Help Desk Reviews

The TremenDesk News site has just completed a great round up of tutorials covering every aspect of domain aliases with the TremenDesk help desk system.  Check these out for a full review of how to handle domain names in TremenDesk.

What Are Domain Aliases?

Domain aliases are used to point multiple domain names to the same desk. We recommend this for advanced users of the desk.

Adding a New Help Desk Domain Alias

Time to take a deeper look at how the TremenDesk hosted help desk application works with domain aliases.  Today, we’ll be covering how to add a new domain alias to your help desk. 

Removing Domain Name Aliases from TremenDesk

Domain name management from within TremenDesk could not be any easier.  We have already shared with you how to add a domain name alias to the hosted help desk system.

Changing the Domain in TremenDesk

We have covered all the bases of domain aliases in TremenDesk now, except for one.  Changing your primary domain name in TremenDesk, is very simple and to the point. You might need to do this if your company changed names, or you wanted to change locations of your hosted help desk.

All four of these articles are great resources, and are a fine example of why TremenDesk is the best help desk.

Where does one turn when they need a help desk for their help desk?  If you have the TremenDesk help desk application, you can simply visit their support page to get the help you need. 

I have personally contacted them on a number of occasions, and was amazed by how quick, professional and polite they were. Via their support page, you have two ways listed to get support:

• TremenDesk FAQs

• Open Support Ticket

Of course, you can always turn towards their blog too, because it has many helpful tutorials, tips and more to get you started with the TremenDesk hosted help desk.