You can say goodbye to mailto links and mail forms once you get a solid help desk solution like TremenDesk in place. 

This hosted trouble ticket system is by far superior than the rest.  One thing that a help desk can help you accomplish is removing un-necessary contact forms and e-mail links from all over your page.  With a help desk in place, you can send anybody who needs to contact you over to there. 

For those who don’t want to give up on the “way things were” you can also map e-mail addresses to specific queues inside of the help desk interface, so then you get the best mix from both worlds. 

TremenDesk also servers as a solution for lost for forgotten about e-mails.  Have you ever happened to be writing an e-mail reply to a customer inquiry and when you have hit "send", another member of your team has already dealt with the problem?  In TremenDesk it doesn’t happen.  Your conversations are saved in ticket form via your own personalized help desk.

By far TremenDesk is the trouble ticket solution.